Thank you for using Embrace Club. These Terms and Conditions govern your use of our platform and services. Please read them carefully. By accessing or using Embrace Club, you agree to comply with these Terms. If you do not agree, do not use the website.
Embrace Club is a digital platform that connects clients with Embracers, who are holistic practitioners offering therapeutic, well-being, and platonic services ("Permitted Services"). Embrace Club functions solely as a neutral marketplace and does not provide services directly.
Embrace Club is committed to fostering a safe and supportive community of practitioners and clients. We maintain high standards of conduct and professionalism. These Terms apply to all users of the platform, including Embracers (service providers) and Clients (service recipients).
Embrace Club reserves the right to update or modify these Terms at any time. We will notify users of significant changes via email, platform notification, or other appropriate methods. Continued use of the platform constitutes acceptance of the updated Terms.
This platform is intended for adult users only. You must be at least the age of majority in your jurisdiction to use Embrace Club. We may request identification to verify age. Users under the legal age are not permitted to access or use the platform.
Embrace Club serves as a neutral venue for holistic practitioners and clients to connect. While we conduct an interview with each practitioner before approving them to join the platform, this process is intended to support community standards and safety—not to guarantee qualifications, licensure, or suitability for any specific service. We do not certify or verify the credentials of practitioners, and Embrace Club makes no guarantees regarding the quality or outcome of services provided. Even though Embrace Club has the right to request identification or proof of certifications at any time, this does not constitute endorsement or verification.
Users are solely responsible for conducting their own due diligence. All services are provided directly by Embracers at their discretion. Embrace Club is not liable for any service outcome, damages, loss, or harm resulting from engagements arranged via the platform.
Embrace Club is strictly for non-sexual, platonic, therapeutic, and holistic services. Prohibited activities include:
Embrace Club reserves the right to take action against users who are found to be engaging in prohibited activities, as outlined in our Terms of Use. Such actions may include, but are not limited to, terminating user accounts, suspending access to the platform, and reporting the user to appropriate authorities when necessary. Embrace Club is committed to maintaining a platonic and authorized service environment, and will actively enforce policies to protect the safety and well-being of our users.
Embrace Club strongly recommends that practitioners (Embracers) use the platform's booking tool for all appointments with clients met through Embrace Club. Using the booking tool enables access to features such as the review system and helps foster trust and accountability within the community. However, use of the booking tool is not mandatory.
Practitioners may set their own refund policies. Embrace Club facilitates booking fees only and is not responsible for service fee refunds. Please note that Stripe, our third-party payment processor, applies a transaction fee of 2.9% plus $0.30 per successful card charge. This fee is automatically deducted from the practitioner's earnings.. This fee is automatically deducted from the practitioner's earnings.
Refunds are not issued for:
A booking fee may be refunded if the Embracer is banned and has upcoming sessions. This refund applies only to future bookings affected by the ban and does not cover completed sessions or previously canceled appointments.
If a service provider fails to attend a confirmed session, Embrace Club will review the case to determine whether a refund is appropriate.
Each user may only maintain one account. Multiple accounts, impersonation, or account misrepresentation is prohibited and may result in termination.
Users must:
By agreeing to the verification process, you represent and warrant that you are the person you claim to be and that you will not impersonate any other person.
The verification process feature is designed to help minimize the risk of users impersonating other people and banned users from coming back. However, Embrace Club does not guarantee the effectiveness of this feature.
The verification pictures for clients will be viewable only by other Embracers, and not by other clients. Multiple accounts, impersonation, or account misrepresentation is prohibited and may result in termination.
Users must:
By using Embrace Club, you consent to our collection and use of your data per our Privacy Policy. We implement reasonable security measures, but users acknowledge that no platform can guarantee complete security.
We do not sell or share personal information for marketing purposes. Users are responsible for protecting their own privacy and are advised to avoid sharing sensitive personal details with others.
By accessing this website, you agree to use any personal information provided to you by other users in a lawful and responsible manner. You further agree not to use personal information about other users for any reason without their express prior consent. Users who misuse the personal information of others—whether obtained through the website or otherwise—may face consequences including, but not limited to, account termination and reporting to the appropriate authorities. Embrace Club reserves the right to take any necessary action in response to such misuse, in accordance with applicable laws and regulations. We implement reasonable security measures, but users acknowledge that no platform can guarantee complete security.
We do not sell or share personal information for marketing purposes. Users are responsible for protecting their own privacy and are advised to avoid sharing sensitive personal details with others.
Users are fully responsible for their interactions. Embrace Club does not monitor or guarantee the safety of communications or meetings between users. You agree to act respectfully and with integrity during all digital and in-person engagements.
Do not share contact information (email, phone, social media, address) until a booking has been confirmed using our tool.
All users agree to:
Inappropriate images, spam, defamatory content, or abusive behavior will result in disciplinary action.
Users must follow these content rules when uploading images or creating profiles:
Messages, forum comments, and public posts must follow the same standards of respect, safety, and discretion. Users agree not to:
You agree that Embrace Club may create and use test profiles to monitor community behavior and platform integrity. These accounts are used solely for moderation and compliance purposes.
This platform is intended for personal use by individual clients and practitioners. Organizations, businesses, or research entities are not permitted to create accounts or use Embrace Club services without express written consent.
All Embrace Club trademarks, graphics, logos, and site content are the property of Embrace Club LLC. Unauthorized use is strictly prohibited.
These Terms are governed by the laws of the United States. Disputes will be handled in accordance with applicable local and federal laws.
For questions or concerns regarding these Terms, please reach out via our Contact page on embraceclub.com
© 2023, Embrace Club LLC. All Rights Reserved.
