Privacy Policy

1:This is updated policy, Embrace Club LLC takes your privacy seriously. This notice explains what data we collect from users of our websites, apps, and other services. This includes both professionals offering their services ("Embracers") and clients seeking treatment ("Customers"). By using Embrace Club, you acknowledge that you've read and understood this notice. For information about employee or job applicant data, a separate policy applies. Users are responsible for safeguarding their own important and private information. Embrace Club cannot guarantee the complete protection of user information and shall not be held liable for any failure to protect the privacy of electronic mail or other information transferred through the Internet or any other network utilized by users. Embrace Club is committed to respecting user privacy and ensuring responsible data management. We do not sell, share, or disclose user information to third-party companies for marketing purposes.

1. Understanding How They Collect Your Information The data we collect from users is primarily utilized to enhance the user experience, improve the functionality and performance of our website, and facilitate the provision of our Permitted Services. By using the Embrace Club platform, users consent to the collection and use of their data following our Privacy Policy and these Terms of Use.

This document explains how Embrace Club gathers information about you. We collect it in three main ways:

  • A. Information You Give Them Directly:
  • Profile details like name, address, phone number, gender, and payment information.
  • Appointment scheduling details for both patients and practitioners.
  • Contact information from your device or email if you allow them access.
  • Content you post publicly on the platform.
  • Sign-up information for newsletters or updates.
  • B. Information Collected Automatically:
  • Web server logs that track your device and browsing activity.
  • Location information based on your IP address or from your mobile device (with permission).
  • Cookies and similar tracking technologies that monitor your usage patterns.
  • Unique identifiers associated with your mobile device.
  • C. Information from Outside Sources:
  • Details from third-party information providers.
  • Publicly available information about you.
  • Information from social media platforms you connect to Embrace Club (based on your privacy settings on those platforms).

2. How Embrace Club Uses Your Information By using the Embrace Club platform, users acknowledge that they are providing their explicit consent for the collection, processing, and use of their personal information, in accordance with our Privacy Policy and these Terms of Use. Embrace Club will only use personal information for the purposes stated in our Privacy Policy, and will not disclose or share user information with third parties for marketing purposes without the user's express consent. However, users should be aware that some information submitted on the website may be publicly accessible in order to promote transparency and enhance the safety of the platform's users. Embrace Club uses the information they collect about you for a variety of reasons, all explained in their privacy policy or directly communicated to you through the platform. Here's a breakdown of their main uses:

  • Account Management: They use your information to set up your account, verify your phone number, and ensure smooth delivery of their services.
  • Communication: You'll receive transactional messages from them, including confirmations, invoices, updates, security alerts, and support information related to your account. They may also use this information to respond to your inquiries and provide customer service.
  • Marketing: Embrace Club may send you news about their products and services.
  • Service Improvement: They use your information to operate, maintain, and improve their platform. This includes testing, updating, monitoring, and troubleshooting functionalities.
  • Security and Legal Compliance: Embrace Club uses your information to prevent fraud and illegal activity, unauthorized access to data, and to comply with various legal and institutional requirements.
  • Contract Enforcement: They may use your information to enforce agreements made with their customers.
  • Dispute Resolution: Embrace Club may use your information to investigate and resolve any disputes or security issues, and to enforce their Terms of Service.
  • Other Business Purposes: They reserve the right to use your information for any other lawful and legitimate business reasons.

3. When Embrace Club Shares Your Information Embrace Club shares your information in certain situations, as outlined in their privacy policy.. Here's a breakdown of when they might share your data:

  • With Other Users: Information is shared with other users on the platform, but only as needed to facilitate the service itself. For instance, your information as a patient might be shared with your chosen practitioner for scheduling and communication purposes.
  • With Affiliated Companies: Embrace Club may share your information with companies they own or control, or those under common ownership. These affiliates will use your information under the same guidelines as Embrace Club's privacy policy.
  • With Service Providers: Third-party companies that assist Embrace Club with tasks like IT support, accounting, or analytics may receive your information, but only to perform the specific service requested by Embrace Club.
  • Payment Processors: Payment processors you interact with directly through Embrace Club will receive your payment information. These processors have their own policies and legal requirements for handling your data.
  • During Business Transfers: In the event of a merger, acquisition, or other business transaction, your information may be disclosed to the other party involved. This also applies to bankruptcy or similar proceedings.
  • For Legal Compliance and Safety: Embrace Club may disclose your information if required by law, subpoena, or if they believe it's necessary to comply with regulations, enforce their Terms of Service, protect their platform's security, or safeguard the rights and safety of themselves, their users, or others. This may also involve sharing information with government authorities for tax or legal purposes.
  • With Your Consent: Embrace Club may share your information with other entities, but only if they disclose this to you at the time of collection or obtain your explicit consent. It's important to note that Embrace Club may also share anonymized or de-identified data that cannot be reasonably used to identify you as an individual.

4. Embrace Club and Online Tracking for Advertising Embrace Club uses targeted advertising based on your browsing history and interests. Here's a breakdown of what this means:

  • They Partner with Advertisers: Embrace Club works with third-party advertising companies to show you targeted ads across the internet. These companies track your activity on their platform and other websites you visit.
  • Tracking Methods: This tracking typically happens through cookies or similar technologies. Embrace Club may also share information with their partners to better identify you across different devices.
  • Benefits of Targeted Ads: The goal is to show you ads relevant to your interests, making them potentially more useful to you. It also allows Embrace Club and their partners to gather data for ad performance analysis and market research.
  • How to Opt Out: You have options to opt out of some of this interest-based advertising:
  • Visit the resources provided by the Digital Advertising Alliance (DAA) and Network Advertising Initiative (NAI) to learn more and manage your settings:
  • DAA: https://optout.aboutads.info/
  • NAI: https://thenai.org/
  • Limit tracking on mobile devices through your device's settings menu:
  • iOS: Turn off "personalized ads"
  • Android: Select "opt-out of interest-based ads"
  • Download the AppChoices app to manage interest-based advertising within mobile apps: https://youradchoices.com/
  • Limitations of Opting Out: Keep in mind that opting out may require accepting cookies in your browser settings, and you might need to repeat the process if you use a different device, change browsers, or delete cookies. Embrace Club Uses Google Analytics:
  • Embrace Club also uses Google Analytics to track your activity and understand how you interact with their platform. This helps them improve their service and personalize your experience, including the ads you see.
  • Learn More About Google Analytics: You can find details about how Google Analytics collects and uses data, and how to control the information sent to Google, here: https://policies.google.com/technologies/partner-sites?hl=en-US
  • Opting Out of Google Analytics Tracking: You can opt out of Google Analytics tracking by installing the Google Analytics Browser Add-On: https://tools.google.com/dlpage/gaoptout Additional Advertising Features:
  • Embrace Club may also use other Google Analytics features for advertising purposes. These features allow them to show you targeted ads based on your browsing history, even across different devices. You can control these features through the methods mentioned above for opting out of interest-based advertising.

5. Managing Your Information on Embrace Club Embrace Club offers you some control over your personal information:

  • Updating or Deleting Your Information: Contact Embrace Club directly at [email address removed] if you want to review, change, or delete your information. However, they may not be able to fulfill all deletion requests.
  • Controlling App Permissions: You can manage your device's settings to control how the Embrace Club app accesses your information. This might include location, camera, address book, and other functionalities.
  • Unsubscribing from Emails: You can opt out of promotional emails from Embrace Club by clicking the "unsubscribe" link within those emails. Note that you cannot unsubscribe from essential service-related communication.

6. Embrace Club and Children's Privacy Embrace Club emphasizes that they don't knowingly collect information from anyone under 18 years old. If they discover they have unintentionally collected such information, they will delete it immediately. If you have concerns about a child's information, contact Embrace Club at [email address removed].

7. Following Links on Embrace Club The platform may contain links to other websites or social media. These external sites have their own privacy policies, and Embrace Club is not responsible for their practices. Embrace Club recommends reviewing those privacy policies before following any links.

8. Contacting Embrace Club If you have any questions about their privacy policy or the service itself, you can contact Embrace Club at [email address removed].

9. Updates to Embrace Club's Privacy Notice Embrace Club may occasionally update their privacy policy to reflect changes in their business practices. They recommend you revisit this page periodically to stay informed. They will notify you of any significant changes and update the "last updated" date at the top of the policy. If you disagree with the updates, you can stop using Embrace Club's service. Conversely, continued use after the update signifies your acceptance of the changes.

10. Embrace Club Privacy Commitment Embrace Club is committed to implementing industry-standard security measures, including the use of firewalls and other protective technologies, to safeguard the confidentiality of users' personally identifiable information. While Embrace Club strives to maintain the highest level of security for user data, it is important to recognize that absolute security does not exist on the internet. As such, Embrace Club cannot guarantee that the personally identifiable information provided by users will remain completely secure under all circumstances. Users are encouraged to take appropriate precautions to protect their personal information and to be cautious when sharing sensitive information online. By using the Embrace Club platform, users acknowledge and accept the inherent risks associated with transmitting information over the internet and agree to hold Embrace Club harmless for any unintended disclosure of their personally identifiable information. Embrace Club LLC has the right to request proof of identity in order to resolve issues related to the violation of these terms and conditions. Users have the right to reject this request; however, they should be aware that by doing so, it may become unlikely for any dispute to be resolved in their favor due to the lack of proper identity verification. The proof of ID provided by users will be visible only to the staff of Embrace Club and not accessible to other users.