Embrace Club Terms and Conditions

Last updated: May 2026

Thank you for using Embrace Club. These Terms and Conditions govern your use of our platform and services. Please read them carefully. By accessing or using Embrace Club, you agree to comply with these Terms. If you do not agree, do not use the website.

Definitions

Embrace Club — The digital platform providing access to services and connections between Clients and holistic practitioners.
Embracer — A holistic practitioner using the platform to offer Permitted Services.
Client — A User of the platform seeking services from an Embracer.
Permitted Services — Authorized services offered through the platform, such as platonic cuddling, reiki, meditation, coaching, massage, and other non-sexual holistic care.
Booking Tool — The scheduling feature provided by Embrace Club to facilitate appointments and enable reviews.
Platform — Refers to Embrace Club's website and digital infrastructure used to connect Users.
User — Any individual who creates an account on Embrace Club, either as a Client or Embracer.

1. About Embrace Club

Embrace Club is a digital platform that connects Clients with Embracers, who are holistic practitioners offering therapeutic, well-being, and platonic services (“Permitted Services”). Embrace Club functions solely as a neutral marketplace and does not provide services directly.

These Terms apply to all Users of the platform, including Embracers (service providers) and Clients (service recipients).

2. Changes to Terms

Embrace Club reserves the right to update or modify these Terms at any time. We will notify Users of significant changes via email, platform notification, or other appropriate methods. Continued use of the platform constitutes acceptance of the updated Terms.

3. Age Requirement

This platform is intended for adult Users only. You must be at least the age of majority in your jurisdiction to use Embrace Club. We may request identification to verify age. Users under the legal age are not permitted to access or use the platform.

4. Platform Role and Limitation of Liability

Embrace Club serves as a neutral venue for holistic practitioners and Clients to connect. While we conduct an interview with each practitioner before approving them to join the platform, this process is intended to support community standards and safety—not to guarantee qualifications, licensure, or suitability for any specific service. We do not certify or verify the credentials of practitioners, and Embrace Club makes no guarantees regarding the quality or outcome of services provided. Even though Embrace Club has the right to request identification or proof of certifications at any time, this does not constitute endorsement or verification.

Users are solely responsible for conducting their own due diligence. All services are provided directly by Embracers at their discretion. Embrace Club is not liable for any service outcome, damages, loss, or harm resulting from engagements arranged via the platform.

5. Disclaimer of Warranties and Limitation of Liability

5.1 Disclaimer of Warranties

The platform and all services made available through it are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied. To the fullest extent permitted by law, Embrace Club disclaims all warranties, including without limitation implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising out of course of dealing or usage of trade. Embrace Club does not warrant that the platform will be uninterrupted, error-free, secure, or free of viruses or other harmful components, nor that any defects will be corrected. Embrace Club makes no representation or warranty regarding the conduct, qualifications, or services of any User.

5.2 Exclusion of Damages

To the fullest extent permitted by law, in no event shall Embrace Club, its officers, directors, employees, agents, affiliates, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including without limitation damages for loss of profits, loss of goodwill, loss of data, loss of use, emotional distress, or any other intangible losses, arising out of or relating to your use of or inability to use the platform, regardless of the legal theory (whether in contract, tort, strict liability, or otherwise) and regardless of whether Embrace Club has been advised of the possibility of such damages.

5.3 Liability Cap

To the fullest extent permitted by law, the aggregate liability of Embrace Club and the Indemnified Parties for any and all claims arising out of or relating to these Terms or your use of the platform shall not exceed the greater of (a) the total amount of fees, if any, paid by you to Embrace Club in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred dollars ($100).

5.4 Essential Basis

You acknowledge that the limitations of liability set forth in this Section are an essential element of the agreement between you and Embrace Club, and that in the absence of such limitations, the terms and pricing of the platform would be substantially different. The limitations in this Section shall apply even if any limited remedy fails of its essential purpose.

5.5 Jurisdictional Exceptions

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. In such jurisdictions, Embrace Club’s liability shall be limited to the maximum extent permitted by law.

6. Permitted Services Only

Embrace Club is strictly for non-sexual, platonic, therapeutic, and holistic services. Prohibited activities include:

Soliciting or offering sexual or romantic services
Engaging in nude, suggestive, or fetish-related behavior
Touching in areas covered by undergarments

Embrace Club reserves the right to take action against Users who are found to be engaging in prohibited activities. Such actions may include, but are not limited to, terminating User accounts, suspending access to the platform, and reporting the User to appropriate authorities when necessary.

7. Booking and Refunds

Embrace Club provides a Booking Tool that allows Users to schedule sessions, track appointments, and leave reviews. Embracers are encouraged to use the Booking Tool for Clients they meet through the platform, as it supports transparency and community trust. Use of the Booking Tool is optional.

Embrace Club does not process payments and is not a party to any financial transaction between Clients and Embracers. All payments are arranged and handled directly between the Client and the Embracer using the payment method they mutually agree upon.

Embracers are solely responsible for:

Setting their service fees
Collecting payment
Communicating their cancellation and refund policies
Managing cancellations, rescheduling, refunds, and payment disputes

Embrace Club is not responsible for refunds, chargebacks, cancellations, no-shows, missed sessions, or disputes of any kind between Clients and Embracers.

If a practitioner is suspended or removed from the platform, any existing bookings remain the responsibility of the Client and the Embracer. Embrace Club does not manage, refund, cancel, or alter any financial arrangements related to those bookings.

If a dispute arises, the parties agree to resolve the matter directly. Embrace Club may review complaints solely for the purpose of enforcing community standards but does not mediate financial disputes.

8. User Accounts

8.1 Account Eligibility and Integrity

Each User may maintain only one account. Multiple accounts, impersonation, or account misrepresentation is prohibited and may result in immediate termination.

8.2 User Obligations

All Users must:

Provide accurate, current, and complete information during registration and keep account information up to date;
Refrain from using sexual, offensive, or misleading usernames, display names, or profile content;
Refrain from including clothing preferences, suggestive language, or any content inconsistent with the platonic and non-sexual nature of the platform; and
Maintain the confidentiality of their login credentials and accept responsibility for all activity occurring under their account.

8.3 No Identity Verification

Embrace Club does not verify the identity, background, credentials, or qualifications of any User. Users are solely responsible for evaluating the identity and trustworthiness of any person they interact with through the platform. Embrace Club makes no representations or warranties regarding the accuracy of any information provided by Users.

8.4 Account Suspension and Termination

Embrace Club reserves the right to suspend or terminate any account at its sole discretion, with or without notice, for violation of these Terms or for any conduct that, in our judgment, threatens the safety, integrity, or reputation of the platform.

9. Privacy and Data Use

Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using Embrace Club, you acknowledge that you have read and understood the Privacy Policy.

Discretion Policy. By accessing this website, you agree to use any personal information provided to you by other Users in a lawful and responsible manner. You agree not to use personal information about other Users for any reason without their express prior consent. Users who misuse the personal information of others — whether obtained through the platform or otherwise — may face consequences including account termination and reporting to appropriate authorities. Embrace Club reserves the right to take any necessary action in response to such misuse, in accordance with applicable laws and regulations.

10. Safety and Interactions

Users are fully responsible for their interactions. Embrace Club does not monitor or guarantee the safety of communications or meetings between Users. You agree to act respectfully and with integrity during all digital and in-person engagements.

For your safety and to support a clear record of platform connections, we recommend confirming a booking through our Booking Tool before exchanging personal contact information. This is a recommendation, not a requirement.

11. Community Conduct

11.1 General Conduct

When engaging in any interaction on the platform — including direct messages, in-platform messaging, profile content, reviews, forum posts, blog comments, and any other communication channel — all Users agree to:

Communicate respectfully and professionally;
Refrain from harassing, intimidating, threatening, or abusing other Users;
Refrain from misusing the platform for any unlawful, fraudulent, or deceptive purpose;
Follow all guidelines published by Embrace Club regarding profile photos, profile content, advertising, Client screening, and any other instructions provided by Embrace Club;
Not use the platform for dating, romantic, or sexual purposes; and
Comply with all applicable laws.

Embrace Club has the right to determine, at its sole discretion, what constitutes a violation of these standards. Inappropriate images, spam, defamatory content, abusive behavior, or any other violation of these Terms may result in disciplinary action up to and including immediate account termination.

11.2 User Content and Platform Role

You are solely responsible for any content you post, upload, transmit, or otherwise make available through the platform, including profile information, photos, reviews, messages, and forum posts (“User Content”). Embrace Club does not endorse, verify, or assume responsibility for any User Content.

Embrace Club acts as an interactive computer service as defined in 47 U.S.C. § 230 and is not the publisher or speaker of User Content. We do not pre-screen User Content, although we reserve the right (but assume no obligation) to monitor, review, edit, remove, or disable any User Content at our sole discretion, with or without notice, for any reason or no reason, including violation of these Terms.

By posting User Content, you grant Embrace Club a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, display, distribute, modify, and create derivative works of the User Content solely for the purpose of operating, promoting, and improving the platform. This license terminates when you remove the User Content, except to the extent the content has been shared with other Users who retained copies, or to the extent retention is required by law or for legitimate business records.

You represent and warrant that: (a) you own or have the necessary rights to the User Content you post; (b) the User Content does not violate the rights of any third party, including intellectual property, privacy, or publicity rights; and (c) the User Content complies with these Terms and all applicable laws.

11.3 Photo and Content Guidelines

Users must follow these content rules when uploading images or creating profiles:

Only upload photos of yourself, fully clothed
No photos in bikinis, undergarments, or with sexually suggestive attire
No images with obscene gestures (e.g., middle finger)
Do not include contact information, usernames, or URLs in profile images or bios

Embrace Club reserves the right to suspend or delete any content that violates these standards.

11.4 Public Messaging and Forum Guidelines

Messages, forum comments, and public posts must follow the same standards of respect, safety, and discretion. Users agree not to:

Post or share nudity or explicit content
Use sexually suggestive or discriminatory language
Share personal contact information in public areas
Engage in harassment or incite conflict

Embrace Club reserves the right to monitor, delete, or moderate any public content that violates these standards.

11.5 Platform Integrity

You agree that Embrace Club may create and use test profiles to monitor community behavior and platform integrity. These accounts are used solely for moderation and compliance purposes.

11.6 Individual Use Only

This platform is intended for personal use by individual Clients and practitioners. Organizations, businesses, or research entities are not permitted to create accounts or use Embrace Club services without express written consent.

11.7 Platform Communications Are Not Private

All communications transmitted through the platform — including direct messages between Users, forum posts, profile content, and any other content sent or received via Embrace Club’s systems — are not private communications. By using the platform, you acknowledge and agree that Embrace Club may access, monitor, review, store, retain, and disclose the contents of any communications transmitted through the platform, at its sole discretion, for any of the following purposes:

(a) investigating suspected violations of these Terms or applicable law; (b) responding to safety concerns, complaints, or reports of misconduct; (c) protecting the rights, property, or safety of Embrace Club, its Users, or the public; (d) complying with legal process, subpoenas, court orders, or government requests; (e) enforcing community standards and platform integrity; (f) operating, maintaining, and improving the platform; and (g) any other purpose permitted by our Privacy Policy or applicable law.

You should not use the platform to transmit any information you wish to keep confidential. Embrace Club does not commit to monitoring communications and assumes no obligation to do so, but reserves the right to do so at any time.

12. Termination

12.1 Termination by Embrace Club

Embrace Club may suspend or terminate your account, restrict your access to the platform, or remove any of your User Content at our sole discretion, with or without notice, for any reason or no reason, including but not limited to:

(a) violation of these Terms or any policies referenced herein; (b) conduct that, in our judgment, threatens the safety, integrity, or reputation of the platform or other Users; (c) extended periods of inactivity; (d) requirement by law, regulation, or legal process; or (e) discontinuation of the platform or any portion of it.

12.2 Termination by You

You may terminate your account at any time by following the account-closure process available through the platform or by contacting us through the Contact page. Termination of your account does not relieve you of any obligations incurred prior to termination, including any payment obligations to other Users.

12.3 Effect on Existing Bookings

Termination or suspension of an account does not automatically cancel, refund, or modify any bookings or service arrangements made through the platform. Any existing bookings between Clients and Embracers remain the responsibility of the parties involved. Embrace Club is not responsible for facilitating or unwinding such arrangements upon termination.

12.4 Data Retention and Deletion

Following termination, Embrace Club may retain account information, User Content, and transaction records for a reasonable period as necessary to comply with legal obligations, resolve disputes, enforce our agreements, and maintain platform integrity, in accordance with our Privacy Policy. You may request deletion of your personal information subject to applicable law and our Privacy Policy.

12.5 Survival

The following provisions shall survive termination of these Terms and your account: Section 4 (Platform Role and Limitation of Liability), Section 5 (Disclaimer of Warranties and Limitation of Liability), Section 7 (Booking and Refunds, with respect to existing bookings), Section 9 (Privacy and Data Use), Section 12.3 (Effect on Existing Bookings), Section 12.4 (Data Retention and Deletion), Section 13 (Intellectual Property), Section 14 (Copyright Policy and DMCA Notices), Section 15 (Indemnification), Section 16 (Governing Law and Dispute Resolution), and any other provision that by its nature should survive termination.

12.6 No Liability for Termination

To the fullest extent permitted by law, Embrace Club shall not be liable to you or any third party for any termination or suspension of your account or access to the platform.

13. Intellectual Property

All Embrace Club trademarks, graphics, logos, and site content are the property of Embrace Club LLC. Unauthorized use is strictly prohibited.

14. Copyright Policy and DMCA Notices

14.1 Respect for Intellectual Property

Embrace Club respects the intellectual property rights of others and expects Users to do the same. It is our policy, in appropriate circumstances and at our discretion, to disable or terminate the accounts of Users who repeatedly infringe the copyrights of others.

14.2 Notice of Alleged Infringement (DMCA Notice)

If you believe that any content on the platform infringes a copyright you own or control, you may submit a written notice to our designated copyright agent that includes: (a) a physical or electronic signature of the copyright owner or a person authorized to act on their behalf; (b) identification of the copyrighted work claimed to have been infringed; (c) identification of the material that is claimed to be infringing and that is to be removed, with information reasonably sufficient to permit us to locate it (such as a URL); (d) your contact information, including your name, address, telephone number, and email address; (e) a statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (f) a statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner’s behalf.

14.3 Counter-Notification

If you believe that material you posted was removed or disabled by mistake or misidentification, you may submit a written counter-notification to our designated agent that includes: (a) your physical or electronic signature; (b) identification of the material that was removed and the location at which it appeared before it was removed; (c) a statement under penalty of perjury that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification; and (d) your name, address, and telephone number, a statement that you consent to the jurisdiction of the federal court in the judicial district in which you are located (or, if outside the United States, the courts located in New York County, New York), and that you will accept service of process from the person who provided the original notice or their agent.

14.4 Designated Copyright Agent

Notices of alleged infringement and counter-notifications must be sent to our designated copyright agent: Copyright Agent, Embrace Club LLC, [mailing address — to be provided], email: info@embraceclub.com.

14.5 Repeat Infringer Policy

Embrace Club will terminate, in appropriate circumstances, the accounts of Users who are determined to be repeat infringers.

14.6 Misrepresentations

Under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material is infringing, or that material was removed by mistake or misidentification, may be liable for damages. Submit notices and counter-notifications in good faith.

15. Indemnification

15.1 User Indemnification

You agree to indemnify, defend, and hold harmless Embrace Club LLC, its officers, directors, employees, agents, affiliates, and licensors (collectively, the “Indemnified Parties”) from and against any and all claims, demands, actions, proceedings, losses, damages, liabilities, judgments, settlements, costs, and expenses (including reasonable attorneys’ fees and court costs) arising out of or relating to:

(a) your use of or access to the platform; (b) your violation of these Terms; (c) your violation of any applicable law, regulation, or third-party right, including without limitation any intellectual property right, privacy right, or right of publicity; (d) any content you submit, post, transmit, or otherwise make available through the platform; (e) any interaction, communication, or service arrangement between you and another User, including any in-person meeting or session conducted as a result of a connection made through the platform; (f) any dispute between you and another User; and (g) your negligence, willful misconduct, or fraud.

15.2 Embrace Club’s Right to Defend

Embrace Club reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you agree to cooperate fully with Embrace Club in asserting any available defenses. You agree not to settle any matter subject to indemnification without the prior written consent of Embrace Club.

15.3 Mutual Release Between Users

Because Embrace Club is a neutral venue and not a party to interactions between Users, you release Embrace Club, its affiliates, and the Indemnified Parties from any and all claims, demands, damages, and disputes of every kind and nature, known or unknown, arising out of or in any way connected with your interactions with other Users, whether occurring on the platform or in person. If you are a California resident, you expressly waive California Civil Code § 1542, which states: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.”

16. Governing Law and Dispute Resolution

16.1 Governing Law

These Terms and any dispute arising out of or relating to these Terms or your use of Embrace Club shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of laws principles.

16.2 Binding Arbitration

Except as provided in Section 16.4, any dispute, claim, or controversy arising out of or relating to these Terms, the platform, or the relationship between you and Embrace Club shall be resolved through final and binding arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures. The arbitration shall be conducted in New York County, New York, by a single arbitrator. Judgment on the award may be entered in any court of competent jurisdiction.

16.3 Class Action Waiver

You and Embrace Club agree that each party may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of representative or class proceeding. If this class action waiver is found to be unenforceable, then the entirety of Section 16.2 shall be null and void, but the remainder of these Terms shall remain in effect.

16.4 Exceptions

Notwithstanding Section 16.2, either party may: (a) bring an individual action in small claims court; (b) seek injunctive or equitable relief in a court of competent jurisdiction located in New York County, New York, to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights; and (c) pursue claims that, by law, cannot be subject to mandatory pre-dispute arbitration, including claims under the Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act of 2021.

16.5 30-Day Right to Opt Out

You have the right to opt out of the arbitration provision in Section 16.2 by sending written notice to Embrace Club at the contact address listed on our website within 30 days of first accepting these Terms. Your opt-out notice must include your full name, account email, and a clear statement that you decline arbitration. Opting out will not affect any other provision of these Terms.

17. Contact Us

For questions or concerns regarding these Terms, please reach out via our Contact page on embraceclub.com.